Terms, Conditions & Privacy Policy

D&Y Apartments Rentals provides solely a rental intermediary service. Its only function is to connect the applicant with the property owner. D&Y is not the owner, manager, or legal representative of any property offered.

Our role begins when you express interest in a property and ends once the rental process between you and the property owner is completed. We facilitate introductions, coordinate property viewings, and assist with the application process — but at no point does D&Y assume the role of landlord, property manager, or legal representative.

D&Y's service is limited to the initial rental process only. D&Y does not manage properties, does not provide maintenance, does not perform repairs, and does not intervene in matters arising after the tenant occupies the apartment.

This means that once you sign a lease and move into the property, any issues — including but not limited to appliance malfunctions, plumbing issues, heating/cooling problems, pest control, noise complaints, or neighbor disputes — must be addressed directly with the property owner. D&Y's involvement in your rental journey concludes at the time of lease signing.

D&Y Apartments Rentals assumes no responsibility for the condition of the property, maintenance, repairs, habitability conditions, utilities, damages, structural defects, or any situation that may arise before, during, or after the rental period. All responsibility rests solely with the property owner.

This includes, but is not limited to: water damage, mold, pest infestations, lead paint, broken fixtures, faulty wiring, gas leaks, parking issues, or any code violations. D&Y strongly recommends that applicants thoroughly inspect the property before signing a lease and document the condition of the unit at move-in.

D&Y may, when possible, facilitate communication between the tenant and the property owner. Such assistance does not constitute an obligation to obtain a response or resolution, as D&Y has no authority or control over the owner's decisions.

While D&Y may pass along messages or relay concerns as a courtesy, we cannot guarantee response times, outcomes, or that the owner will take any specific action. Tenants should always attempt to contact the property owner directly using the contact information provided in the lease agreement.

The lease agreement is entered into exclusively between the tenant and the property owner. D&Y is not a party to the lease, does not negotiate terms, does not modify clauses, and assumes no legal or financial obligations arising from the agreement.

The tenant is solely responsible for reading, understanding, and agreeing to all terms within the lease before signing. D&Y recommends reviewing the lease carefully and, if needed, consulting with a legal professional before execution. Any disputes arising from the lease are strictly between the tenant and the property owner.

The applicant must provide a security deposit equal to one and a half (1.5) months of rent, as well as one (1) month of rent paid in advance, according to the terms set by the property owner. D&Y assumes no responsibility for disputes, claims, refunds, or retention of deposits.

Example: For an apartment renting at $1,500/month, the total amount due before move-in would be: $2,250 (security deposit) + $1,500 (first month's rent) = $3,750 total.

All deposits and advance rent payments are delivered to the property owner. Refund policies, deductions, and return timelines are determined by the property owner and governed by applicable state law. D&Y cannot intervene in any deposit-related disputes.

Applicants must submit recent bank statements. Applicants who receive income by check must provide pay stubs. Individuals who receive income in cash may apply but are subject to stricter evaluation and higher income requirements.

Required documents include:

• Valid government-issued photo ID (driver's license, passport, or state ID)
• Recent bank statements (last 2–3 months)
• Pay stubs (last 30 days) — if income is received by check
• Proof of any additional income sources (Social Security, disability, child support, etc.)

Cash income applicants must demonstrate a higher and more consistent income to compensate for the lack of formal documentation. All documents must be legible and unaltered.

Applicants with formally reported income must have a minimum credit score between 580 and 600. Meeting this requirement does not guarantee approval.

Credit reports are used to evaluate financial responsibility. Factors considered include outstanding debts, payment history, open collections, and overall credit utilization. Applicants with credit scores below the minimum may still inquire, but approvals in such cases are rare and at the sole discretion of the property owner.

Applicants with cash income who do not have formally reported income may be evaluated on alternative criteria, but will generally face more stringent requirements.

Applications from individuals with any criminal record or eviction history will not be accepted. The presence of either will result in immediate denial without exception.

This policy applies to all applicants regardless of the nature, severity, or age of the offense or eviction. Background checks are conducted through authorized third-party services, and all results are final. The application fee ($30) is non-refundable even if the application is denied under this policy.

If you are unsure about your background, we strongly recommend verifying your records before applying to avoid losing the application fee.

The application fee is thirty dollars ($30), non-refundable, and is used exclusively for criminal background and eviction record checks. Applications are submitted online, with the option to complete them in the office.

The fee must be paid at the time of application submission. No application will be processed without payment. The fee covers the cost of third-party background screening services and is non-refundable regardless of the outcome — whether the application is approved, denied, or withdrawn.

Applications can be submitted 24/7 through our website. If you prefer in-person assistance, you may visit our office during business hours to complete the process.

Once the application and all required documentation are submitted, processing time depends on the intended move-in date. Under normal circumstances, the review process may take between one (1) and two (2) business days.

Processing may take longer during high-demand periods or if additional documentation is needed. Incomplete applications will not be reviewed until all required documents are submitted. You will be notified of the decision via phone or email.

If approved, the applicant must visit the office to submit the required deposit and advance rent. Approval does not create any additional obligation on the part of D&Y.

Approved applicants should complete the deposit and advance rent payment as soon as possible. Properties remain available to other applicants until payment is received — approval alone does not hold or reserve the unit. Accepted payment methods for deposits will be communicated at the time of approval.

If an applicant does not have a bank account or cannot provide the required documentation, application options will be limited. As an alternative, a third party with a bank account may be designated as the financial responsible party for the apartment.

The designated third party (guarantor/co-signer) must meet all standard application requirements, including credit score, income verification, and background checks. The third party assumes financial responsibility for the apartment and must sign the required documentation. Both the applicant and the third party must visit the office to complete this process.

Submitting an application does not guarantee approval. All final decisions are made exclusively by the property owner.

D&Y facilitates the application process but does not have the authority to approve or deny any application. The property owner reviews all applications and makes the final determination based on their own criteria. D&Y communicates the owner's decision but cannot appeal, reverse, or modify it.

D&Y Apartments Rentals fully supports the rights of Section 8 Housing Choice Voucher holders. Under federal and state fair housing laws, applicants cannot be denied housing solely based on their source of income, including Section 8 vouchers. Every applicant has the right to be evaluated fairly, regardless of how they pay their rent.

However, it is important to understand that D&Y does not own any of the properties listed. We serve exclusively as an intermediary between applicants and property owners. While we advocate for fair treatment of all applicants, the final decision on whether to accept or decline any application — including those with Section 8 vouchers — is made solely by the property owner.

Section 8 applicants must provide their voucher documentation along with all other standard application requirements. The Housing Authority inspection and approval process is separate from D&Y's services.

As a rental intermediary, D&Y does not have legal authority over property owners' decisions. If a property owner chooses not to participate in the Section 8 program, D&Y cannot override, reverse, or alter that decision, as we are not a party to the lease and do not own or manage any properties.

D&Y encourages all property owners to comply with applicable fair housing laws. If an applicant believes they have been unfairly denied housing based on their source of income or any other protected status, they may contact the U.S. Department of Housing and Urban Development (HUD) at 1-800-669-9777 or their local fair housing agency to file a complaint.

D&Y Apartments Rentals does not discriminate and is committed to treating every applicant with respect and fairness throughout the rental process.

If a Section 8 application is not accepted for a particular property, D&Y Apartments Rentals will make reasonable efforts, subject to availability, to present alternative properties where the applicant may be considered. D&Y does not guarantee availability or acceptance.

Our goal is to help every applicant find a suitable home. We are committed to working with Section 8 voucher holders and will actively seek options within our available listings. However, final acceptance always depends on the individual property owner's decision.

D&Y Apartments Rentals collects personal information voluntarily provided by applicants, including but not limited to name, contact information, financial information, and documentation required for the application process.

Information collected may include:

• Full legal name, date of birth, and Social Security Number
• Phone number, email address, and current mailing address
• Employment information, income details, and bank statements
• Government-issued photo ID
• Any additional documentation requested during the application

Collected information is used exclusively for rental-related purposes, application evaluation, and communication with the property owner.

Your information is never used for marketing to third parties, advertising, or any purpose unrelated to the rental application process. We use your data to verify your identity, assess your application, conduct background and eviction checks, and communicate application results.

D&Y is committed to maintaining the confidentiality of personal information. Access is limited to authorized personnel and property owners involved in the rental process.

Only D&Y staff directly involved in processing your application and the specific property owner you are applying with will have access to your information. Your data is not shared across multiple property owners unless you apply to multiple properties.

Personal information may be shared only with the property owner and third-party companies conducting criminal background and eviction checks. D&Y does not sell, rent, or distribute personal information to unrelated third parties.

Third-party background check companies are bound by their own privacy policies and applicable federal regulations (including the Fair Credit Reporting Act). D&Y selects reputable screening services and requires that your information be handled in accordance with all applicable laws.

D&Y implements reasonable measures to protect personal information against unauthorized access, loss, or misuse. The applicant acknowledges that no system is completely secure.

We use secure storage practices for both digital and physical documents. Sensitive information is handled with care and access is restricted. However, the applicant understands that transmitting information over the internet carries inherent risks, and D&Y cannot guarantee absolute security of data during transmission.

Personal information will be retained only for the time necessary to complete the application process and comply with administrative or legal obligations.

Once the application process is complete (whether approved, denied, or withdrawn), your personal information will be retained for a reasonable period as required by law and then securely disposed of. You may request information about the status of your data by contacting our office.

By submitting an application, the applicant acknowledges having read, understood, and agreed to these Terms, Conditions, and Privacy Policy in their entirety.

The applicant confirms that all information provided is truthful and accurate. Providing false, misleading, or fraudulent information is grounds for immediate denial and may result in legal action. These terms are effective as of the date of application submission and remain in effect throughout the rental process.

D&Y Apartments Rentals reserves the right to update these Terms, Conditions, and Privacy Policy at any time. Changes will be reflected on this page. Continued use of our services constitutes acceptance of any updated terms.